Incidents | GN Hearing A/S Incidents reported on status page for GN Hearing A/S https://status.gnonlineservices.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ad8bac97dfd3ebfd213998531200dce0.png Incidents | GN Hearing A/S https://status.gnonlineservices.com/ en Services AU recovered https://status.gnonlineservices.com/ Wed, 08 Apr 2026 17:09:59 +0000 https://status.gnonlineservices.com/#7e340ce899a77687988b4a26326910b69595b54d8bd676a28aa5e4153693ec95 Services AU recovered Services AU went down https://status.gnonlineservices.com/ Wed, 08 Apr 2026 17:02:54 +0000 https://status.gnonlineservices.com/#7e340ce899a77687988b4a26326910b69595b54d8bd676a28aa5e4153693ec95 Services AU went down RDV EU recovered https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:15:04 +0000 https://status.gnonlineservices.com/#f3ac77246174363446190de9a6e7d07fc36cfe4f71d59f1d6ab76b064d2495b4 RDV EU recovered Security EU recovered https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:15:04 +0000 https://status.gnonlineservices.com/#fed1d974e126a6b0c36528d61d50b71bc97bee5d345fe11e7dae7e496d8dcbaa Security EU recovered Services EU recovered https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:15:04 +0000 https://status.gnonlineservices.com/#e4c1f6fff43d2b280494d2ddb670d879195a2b2b37f703b96e729f33ae428d61 Services EU recovered Services AU recovered https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:14:54 +0000 https://status.gnonlineservices.com/#8a2cd78398169008acb7f1a8f677c9d212a3c624153d46d6bbf3b1b74e18a556 Services AU recovered Services AU went down https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:06:05 +0000 https://status.gnonlineservices.com/#8a2cd78398169008acb7f1a8f677c9d212a3c624153d46d6bbf3b1b74e18a556 Services AU went down RDV EU went down https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:03:59 +0000 https://status.gnonlineservices.com/#f3ac77246174363446190de9a6e7d07fc36cfe4f71d59f1d6ab76b064d2495b4 RDV EU went down Services EU went down https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:03:51 +0000 https://status.gnonlineservices.com/#e4c1f6fff43d2b280494d2ddb670d879195a2b2b37f703b96e729f33ae428d61 Services EU went down Security EU went down https://status.gnonlineservices.com/ Wed, 08 Apr 2026 10:03:40 +0000 https://status.gnonlineservices.com/#fed1d974e126a6b0c36528d61d50b71bc97bee5d345fe11e7dae7e496d8dcbaa Security EU went down Security EU recovered https://status.gnonlineservices.com/ Tue, 07 Apr 2026 10:27:56 +0000 https://status.gnonlineservices.com/#1343f42bb10db327405df5f798b74316a13e4f078a378b592efa77a406c4f9d6 Security EU recovered Security EU went down https://status.gnonlineservices.com/ Tue, 07 Apr 2026 10:23:39 +0000 https://status.gnonlineservices.com/#1343f42bb10db327405df5f798b74316a13e4f078a378b592efa77a406c4f9d6 Security EU went down RDV AU recovered https://status.gnonlineservices.com/ Tue, 07 Apr 2026 10:10:49 +0000 https://status.gnonlineservices.com/#706c1493d26bb07b1998e14def6fefae255aecc00211c6033a9f4a4d62e80176 RDV AU recovered RDV AU went down https://status.gnonlineservices.com/ Tue, 07 Apr 2026 10:06:45 +0000 https://status.gnonlineservices.com/#706c1493d26bb07b1998e14def6fefae255aecc00211c6033a9f4a4d62e80176 RDV AU went down RDV EU recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:13:19 +0000 https://status.gnonlineservices.com/#dfe92375a2d3f8d973bbc98ddec2c45b954329991ac679701d5ef00695e12ffc RDV EU recovered Services EU recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:13:13 +0000 https://status.gnonlineservices.com/#cab1928ff4a85c176fc419d9a6d199116b991fb255ad8bc39f2d1e0c2d996206 Services EU recovered Security EU recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:12:57 +0000 https://status.gnonlineservices.com/#8a064775b5aaaab0d3c6266024b220e7b3d58aa0fb9b7c280bda829335118f1b Security EU recovered Portal EU recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:12:53 +0000 https://status.gnonlineservices.com/#d4714e0c67ee94dc0d4ab3e0e47ed1dead38d21c1866932ea96f65f42a851a8b Portal EU recovered Security US recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:09:56 +0000 https://status.gnonlineservices.com/#8ec5a58e27e013e4977ad4f875e35df74c2297faf268045e792172aaf32016ae Security US recovered Security EU went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:08:14 +0000 https://status.gnonlineservices.com/#8a064775b5aaaab0d3c6266024b220e7b3d58aa0fb9b7c280bda829335118f1b Security EU went down Services AU recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 10:06:08 +0000 https://status.gnonlineservices.com/#3d7a02975b0d44d06dac95cc2a97da077b5373f237e3f3649f6bbcf8d7a92229 Services AU recovered Portal EU went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:58:30 +0000 https://status.gnonlineservices.com/#d4714e0c67ee94dc0d4ab3e0e47ed1dead38d21c1866932ea96f65f42a851a8b Portal EU went down Security EU recovered https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:58:17 +0000 https://status.gnonlineservices.com/#f1493563b282282c9632f3e82043a469b8fed3f18b006802f84358e1cbf31ce1 Security EU recovered Services EU went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:53:47 +0000 https://status.gnonlineservices.com/#cab1928ff4a85c176fc419d9a6d199116b991fb255ad8bc39f2d1e0c2d996206 Services EU went down RDV EU went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:48:57 +0000 https://status.gnonlineservices.com/#dfe92375a2d3f8d973bbc98ddec2c45b954329991ac679701d5ef00695e12ffc RDV EU went down Security EU went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:48:42 +0000 https://status.gnonlineservices.com/#f1493563b282282c9632f3e82043a469b8fed3f18b006802f84358e1cbf31ce1 Security EU went down Services AU went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:46:25 +0000 https://status.gnonlineservices.com/#3d7a02975b0d44d06dac95cc2a97da077b5373f237e3f3649f6bbcf8d7a92229 Services AU went down Security US went down https://status.gnonlineservices.com/ Wed, 01 Apr 2026 09:45:28 +0000 https://status.gnonlineservices.com/#8ec5a58e27e013e4977ad4f875e35df74c2297faf268045e792172aaf32016ae Security US went down RDV US recovered https://status.gnonlineservices.com/ Sun, 29 Mar 2026 10:06:10 +0000 https://status.gnonlineservices.com/#679e56be1668475dfd00fef10af95bcc6e6100396cf9a25c4e807096e3e9d043 RDV US recovered RDV US went down https://status.gnonlineservices.com/ Sun, 29 Mar 2026 09:56:48 +0000 https://status.gnonlineservices.com/#679e56be1668475dfd00fef10af95bcc6e6100396cf9a25c4e807096e3e9d043 RDV US went down Transducer EU recovered https://status.gnonlineservices.com/ Sat, 21 Mar 2026 04:53:25 +0000 https://status.gnonlineservices.com/#4d7630baf63c7ab9c33471bb584d787baa02805feb4be8eb86f60302277ddc48 Transducer EU recovered Transducer EU went down https://status.gnonlineservices.com/ Sat, 21 Mar 2026 04:44:32 +0000 https://status.gnonlineservices.com/#4d7630baf63c7ab9c33471bb584d787baa02805feb4be8eb86f60302277ddc48 Transducer EU went down RDV EU recovered https://status.gnonlineservices.com/ Thu, 12 Mar 2026 03:01:37 +0000 https://status.gnonlineservices.com/#f2c8fc6c470e83744653c4a75a9e8cf2dd28a68aad59ff1f0bc04395aa661c20 RDV EU recovered Services EU recovered https://status.gnonlineservices.com/ Thu, 12 Mar 2026 02:59:24 +0000 https://status.gnonlineservices.com/#0214a03e9891f3a8035f69eaa62bbf6eff946e4230b022c26ad7005e07097806 Services EU recovered Security EU recovered https://status.gnonlineservices.com/ Thu, 12 Mar 2026 02:58:27 +0000 https://status.gnonlineservices.com/#54e8f7f3898b0af96e232c7aadee89682a3391e7932fe1542c18e4caea6c1e87 Security EU recovered RDV EU went down https://status.gnonlineservices.com/ Thu, 12 Mar 2026 02:53:23 +0000 https://status.gnonlineservices.com/#f2c8fc6c470e83744653c4a75a9e8cf2dd28a68aad59ff1f0bc04395aa661c20 RDV EU went down Services EU went down https://status.gnonlineservices.com/ Thu, 12 Mar 2026 02:53:14 +0000 https://status.gnonlineservices.com/#0214a03e9891f3a8035f69eaa62bbf6eff946e4230b022c26ad7005e07097806 Services EU went down Security EU went down https://status.gnonlineservices.com/ Thu, 12 Mar 2026 02:53:01 +0000 https://status.gnonlineservices.com/#54e8f7f3898b0af96e232c7aadee89682a3391e7932fe1542c18e4caea6c1e87 Security EU went down RDV US recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 16:52:49 +0000 https://status.gnonlineservices.com/#bdb552e35d7bdc15cae3d31cca6460fef3dde92817233763a704581a086a3949 RDV US recovered Services AU recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 16:51:01 +0000 https://status.gnonlineservices.com/#e174d1dcf16e4b2fc64eb799775bc3ffaa5378fe56a2f2945683ba1aa2a2be96 Services AU recovered Services US recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 16:50:46 +0000 https://status.gnonlineservices.com/#82e4fd84f7b3ef8b0df75591657117109749330ddf3556181b4d8bfc81fe1d58 Services US recovered RDV EU recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 16:48:24 +0000 https://status.gnonlineservices.com/#6da3911eb234863e349c5a89af47c68d0e83779f0d143d16fb42507077f9c17e RDV EU recovered Services EU recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 16:48:16 +0000 https://status.gnonlineservices.com/#3f01659e7448f3daebcce3069315c5c5e99fb278e7b4be49bafd5e57ad1a9d81 Services EU recovered RDV AU recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 16:46:44 +0000 https://status.gnonlineservices.com/#66a6e5b1078a6b5531d6b1355fdbf1bda8217ae4b5a82d5df98b323aa9d2c840 RDV AU recovered Services US went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 15:35:57 +0000 https://status.gnonlineservices.com/#82e4fd84f7b3ef8b0df75591657117109749330ddf3556181b4d8bfc81fe1d58 Services US went down Services AU went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 15:31:23 +0000 https://status.gnonlineservices.com/#e174d1dcf16e4b2fc64eb799775bc3ffaa5378fe56a2f2945683ba1aa2a2be96 Services AU went down RDV AU went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 15:26:38 +0000 https://status.gnonlineservices.com/#66a6e5b1078a6b5531d6b1355fdbf1bda8217ae4b5a82d5df98b323aa9d2c840 RDV AU went down Services EU went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 15:23:38 +0000 https://status.gnonlineservices.com/#3f01659e7448f3daebcce3069315c5c5e99fb278e7b4be49bafd5e57ad1a9d81 Services EU went down RDV EU went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 15:08:41 +0000 https://status.gnonlineservices.com/#6da3911eb234863e349c5a89af47c68d0e83779f0d143d16fb42507077f9c17e RDV EU went down RDV US went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 14:51:45 +0000 https://status.gnonlineservices.com/#bdb552e35d7bdc15cae3d31cca6460fef3dde92817233763a704581a086a3949 RDV US went down RDV US recovered https://status.gnonlineservices.com/ Sat, 07 Mar 2026 14:41:38 +0000 https://status.gnonlineservices.com/#c6550afb82e69daf69a8f2037758cea1284743ff4db71252faa27e252b5114d7 RDV US recovered RDV US went down https://status.gnonlineservices.com/ Sat, 07 Mar 2026 14:37:04 +0000 https://status.gnonlineservices.com/#c6550afb82e69daf69a8f2037758cea1284743ff4db71252faa27e252b5114d7 RDV US went down RDV AU recovered https://status.gnonlineservices.com/ Fri, 06 Mar 2026 21:26:23 +0000 https://status.gnonlineservices.com/#e53ac59b49d1368b879d6c32059d4308e3256bf59d9285c1feb7f7b03c45486e RDV AU recovered RDV AU went down https://status.gnonlineservices.com/ Fri, 06 Mar 2026 21:22:27 +0000 https://status.gnonlineservices.com/#e53ac59b49d1368b879d6c32059d4308e3256bf59d9285c1feb7f7b03c45486e RDV AU went down Transducer AU recovered https://status.gnonlineservices.com/ Tue, 24 Feb 2026 00:17:00 +0000 https://status.gnonlineservices.com/#fb87eda92c19da1996575132d8c1416fb561ecb747ad1fe992768471e51cacb8 Transducer AU recovered Transducer AU went down https://status.gnonlineservices.com/ Tue, 24 Feb 2026 00:07:54 +0000 https://status.gnonlineservices.com/#fb87eda92c19da1996575132d8c1416fb561ecb747ad1fe992768471e51cacb8 Transducer AU went down Planned GNOS Server Update https://status.gnonlineservices.com/incident/442774 Sun, 13 Oct 2024 04:00:00 -0000 https://status.gnonlineservices.com/incident/442774#43e9c2502a16acd7ee6c3bd8be9e8c35b0ad32bfed611a685e9c34c4631c1519 GN Online Services (GNOS) will be performing backend server updates to improve system performance. Services affected: ReSound Assist, Beltone Remote Care, Interton Remote Fitting. While no continuous downtime is expected during these service windows, some customers may experience brief, sporadic unavailability lasting a few minutes. Planned GNOS Server Update https://status.gnonlineservices.com/incident/442771 Sat, 12 Oct 2024 04:00:00 -0000 https://status.gnonlineservices.com/incident/442771#a24fe137e125fa2dd0b2f9858f232a298453ebff3add8d2499196aeec994f99a GN Online Services (GNOS) will be performing backend server updates to improve system performance. Services affected: ReSound Assist, Beltone Remote Care, Interton Remote Fitting. While no continuous downtime is expected during these service windows, some customers may experience brief, sporadic unavailability lasting a few minutes. Planned GNOS Server Update https://status.gnonlineservices.com/incident/438201 Sun, 06 Oct 2024 04:00:00 -0000 https://status.gnonlineservices.com/incident/438201#9b6a410eee16e60b8262dc7bb7b1c09b3bb3594367712fd2902dfb9d5758ed9d GN Online Services (GNOS) will be performing backend server updates to improve system performance. Services affected: ReSound Assist, Beltone Remote Care, Interton Remote Fitting. While no continuous downtime is expected during these service windows, some customers may experience brief, sporadic unavailability lasting a few minutes. Planned GNOS Server Update https://status.gnonlineservices.com/incident/438198 Fri, 04 Oct 2024 12:00:11 -0000 https://status.gnonlineservices.com/incident/438198#e73bdc335794450b31e78b62637bcddeebf97f7823894a150a841bf59b7dc44f GN Online Services (GNOS) will be performing backend server updates to improve system performance. Services affected: ReSound Assist, Beltone Remote Care, Interton Remote Fitting. While no continuous downtime is expected during these service windows, some customers may experience brief, sporadic unavailability lasting a few minutes. Issue with the GNOS Portal in the US region https://status.gnonlineservices.com/incident/436167 Sat, 28 Sep 2024 10:54:00 -0000 https://status.gnonlineservices.com/incident/436167#1c0cc1e1b98781f5076bb10965fa52d74c0a542217eec34c5aaeb0b4f876236f We had an issue with the GNOS portal in the US region. The Issue has now been resolved and the GNOS portal is now running again 2024H1 Upgrade of GNOS https://status.gnonlineservices.com/incident/409829 Sun, 11 Aug 2024 04:00:00 -0000 https://status.gnonlineservices.com/incident/409829#4fc1ebfeaef7169127cae3032bc7b1bf7c9c0b89e355498f3095546f29a1d7d1 The 2024H1 upgrade of GNOS will take place on 2024-08-11 between 04:00-10:00 UTC. Periodic outages may be experienced during the upgrade. Upgrade to fix recent consent issues https://status.gnonlineservices.com/incident/327184 Sat, 17 Feb 2024 08:00:00 -0000 https://status.gnonlineservices.com/incident/327184#ba5f5b0e00d365a554ed1a60fa590bd52e98d3ba567b4d5fcfa151edf7804df5 GN Online Services will be periodically unavailable 2024-02-17 08:00-08:30 CET. With this upgrade, we will be addressing recent consent issues. GN Online Services is being upgraded https://status.gnonlineservices.com/incident/325190 Sun, 11 Feb 2024 07:00:00 -0000 https://status.gnonlineservices.com/incident/325190#110bdbc7fa19bed99ca020ce47478458185598fbd6422f9b8991fd4ca3f113c9 We are upgrading GNOS to the newest version. Services may be unstable for the next period GNOS being upgraded https://status.gnonlineservices.com/incident/317733 Sun, 11 Feb 2024 07:00:00 -0000 https://status.gnonlineservices.com/incident/317733#c377e0d3e58bc7fc35acf0f191e6fb30d134dde0c6b3c15bb193ea2a435bc33e GNOS is being upgraded with new features. GN Online Services will be unavailable https://status.gnonlineservices.com/incident/317732 Sun, 28 Jan 2024 07:00:00 -0000 https://status.gnonlineservices.com/incident/317732#7fc2621221a9238798cf034ce8c70d00c47605a46f027eba6efcbb453c65d061 Due to an upgrade of central components, we need to bring GNOS down. GNOS quarterly upgrade https://status.gnonlineservices.com/incident/253418 Sun, 03 Sep 2023 05:00:00 -0000 https://status.gnonlineservices.com/incident/253418#7def50106bab29c92f4985c0554f7fe51c3e19549be1a8afbc6318f1cf6edc1e The quarterly upgrade of GNOS will be performed this Sunday Update to production GNOS https://status.gnonlineservices.com/incident/178435 Wed, 15 Mar 2023 07:00:00 -0000 https://status.gnonlineservices.com/incident/178435#81d70c83dee9cff9f7419d6624b7315689aff48f90b34f2abb64f9ab41256918 Maintenance completed Update to production GNOS https://status.gnonlineservices.com/incident/178435 Wed, 15 Mar 2023 05:00:00 -0000 https://status.gnonlineservices.com/incident/178435#174c92e2df5b41bae5b26e73cd46bec5e2434f93a74b015b5c75afc57fe3a363 GNOS will be updated to the latest version with features and bug fixes RDV-US down https://status.gnonlineservices.com/incident/178439 Fri, 06 Jan 2023 21:16:00 -0000 https://status.gnonlineservices.com/incident/178439#5d0b2c510e99dcf092f0766d875addc954f24eed40b74d5d0a71a6028d1c5937 Service restarted RDV-US down https://status.gnonlineservices.com/incident/178439 Fri, 06 Jan 2023 11:13:00 -0000 https://status.gnonlineservices.com/incident/178439#2e7ffaec38d81ff24800482f48429809b826b26a02cb4bcc5995387cca4709cf RDV-US created due to high load, impacting consent process and LA